Privacy Policy
Mykaa Fashion
Effective Date: 30 December 2025
Mykaa Fashion (hereinafter referred to as “Mykaa Fashion”, “Company”, “we”, “us”, or “our”) is a women’s and girls’ clothing brand committed to protecting the privacy, confidentiality, and security of personal information of our customers, website visitors, and users.
This Privacy Policy explains how we collect, use, store, disclose, and protect personal information when you browse our website, place or track an order, purchase women’s or girls’ clothing, or interact with us through phone, email, WhatsApp, or other communication channels.
By accessing or using our website or services, you confirm that you have read, understood, and agreed to this Privacy Policy. If you do not agree, please discontinue use of our services.
This Privacy Policy is governed by the laws of India, including the Digital Personal Data Protection Act, 2023, and other applicable regulations.
1. Scope and Applicability
This Privacy Policy applies to:
Visitors browsing women’s and girls’ fashion products
Customers purchasing clothing, ethnic wear, western wear, or accessories
Users tracking orders through our order tracking system
Individuals contacting us for support, enquiries, or feedback
This Policy does not apply to third-party websites, courier portals, or payment gateways linked from our website.
2. Information We Collect
2.1 Personal Information
We may collect the following personal information voluntarily provided by you:
Full name
Mobile number
Email address
Billing and shipping address
Order details and purchase history
Size preferences (for clothing fulfilment)
Order tracking information
Communication records (emails, calls, messages)
Payment details (processed securely via third-party payment gateways; we do not store card or banking details)
Providing personal information is optional; however, certain services such as order delivery or tracking may not be possible without it.
2.2 Automatically Collected Information
When you visit our website, we may automatically collect:
IP address
Browser type and device information
Operating system
Pages viewed, time spent, and navigation behaviour
Referring URLs
This data is collected for analytics, security, and improving website performance.
3. Purpose of Collection and Processing
We collect and process personal information for the following legitimate business purposes:
Processing and fulfilling clothing orders
Managing deliveries, returns, and exchanges
Enabling order tracking and delivery updates
Providing customer support and responding to queries
Informing customers about women’s fashion collections, offers, and updates (only with consent)
Improving website usability, design, and shopping experience
Maintaining business records and complying with legal obligations
4. Product & Image Disclaimer
All product images, descriptions, sizes, colours, and prices displayed on the website are illustrative and for reference purposes only.
Actual product appearance may vary due to:
Fabric texture and dye variations
Lighting and screen display differences
Handcrafted or batch-based production
5. Cookies and Tracking Technologies
We use cookies and similar technologies to:
Enable essential website functionality
Analyse website traffic and user behaviour
Improve navigation and shopping experience
You may manage or disable cookies through browser settings. Some features (including order tracking) may not function properly if cookies are disabled.
6. Disclosure of Personal Information
Mykaa Fashion does not sell, rent, or trade personal information.
Personal data may be shared only with:
Trusted logistics partners for delivery
Payment gateways for secure transactions
IT and website service providers
Government or regulatory authorities when required by law
All third parties are bound by confidentiality obligations.
7. Data Security Measures
We implement reasonable administrative, technical, and physical safeguards to protect personal information from unauthorised access, misuse, loss, or disclosure.
However, no online system is completely secure, and users acknowledge this inherent risk.
8. Data Retention
Personal information is retained only as long as necessary to:
Complete orders and customer support
Meet accounting, audit, and legal requirements
After this period, data is securely deleted or anonymised.
9. Third-Party Links
Our website may contain links to third-party services such as courier tracking or payment gateways. Mykaa Fashion is not responsible for the privacy practices of such external platforms.
10. Children’s Privacy
Our clothing products are designed for women and girls; however, online purchases must be made by individuals 18 years or older. We do not knowingly collect personal information from minors.
11. Your Rights
Subject to applicable laws, you have the right to:
Access your personal information
Request correction or deletion
Withdraw consent for marketing communication
Opt out of promotional messages
Raise grievances with relevant authorities
Requests can be made using the contact details below.
12. Grievance Redressal & Contact Details
For any privacy-related concerns, please contact:
Mykaa Fashion
📍 Address:
1st Floor, Kabutarkhana Stand,
Chirawa, Jhunjhunu, Rajasthan
📞 Phone: +91 96941 67744
📧 Email: info@mykaafashion.com
🌐 Order Tracking: https://mykaafashion.com/track-order
We aim to resolve all concerns promptly and fairly.
13. Updates to This Privacy Policy
Mykaa Fashion reserves the right to update this Privacy Policy at any time. Updates will be posted on the website with a revised effective date. Continued use of our services constitutes acceptance of the updated Policy.
Thank you for trusting Mykaa Fashion. We value your privacy and are committed to creating a safe and secure shopping experience for women and girls.
