Shipping & Delivery Policy
Mykaa Fashion
Effective Date: 30 December 2025
This Shipping & Delivery Policy (“Policy”) outlines the terms and conditions related to order processing, shipping, and delivery of products purchased from Mykaa Fashion (“Company”, “we”, “us”, or “our”) through our website or other sales channels.
By placing an order with Mykaa Fashion, you acknowledge that you have read, understood, and agreed to this Shipping & Delivery Policy.
1. Shipping Locations
Mykaa Fashion currently delivers within India only.
International shipping is not available at this time.
Delivery is subject to serviceability of the customer’s PIN code by our courier partners.
2. Order Processing Time
Orders are processed after successful payment confirmation.
Standard order processing time is 1–3 business days.
Orders placed on Sundays or public holidays are processed on the next working day.
Processing time may vary during peak seasons, sales, or unforeseen circumstances.
3. Estimated Delivery Time
Estimated delivery timeline: 4–10 business days from the date of dispatch.
Delivery timelines are indicative and may vary due to:
Customer location
Courier partner delays
Weather conditions
Government restrictions or force majeure events
Mykaa Fashion shall not be held liable for delays beyond its reasonable control.
4. Shipping Charges
Shipping charges, if applicable, will be clearly displayed at checkout.
Free shipping offers, if any, are subject to specific terms and conditions.
Any additional charges arising due to incorrect address details or re-delivery requests shall be borne by the customer.
5. Packaging & Dispatch
All clothing items are packed securely to prevent damage during transit.
Products are dispatched only after passing quality checks.
Once dispatched, shipment details and tracking information will be shared with the customer.
6. Order Tracking
Customers can track their orders using the tracking link provided via SMS or email.
Tracking updates depend on courier partner systems and may take time to reflect.
7. Delivery Attempts & Failed Delivery
Courier partners usually make 2–3 delivery attempts.
If delivery fails due to:
Incorrect address
Customer unavailability
Refusal to accept delivery
The order may be returned to us. In such cases:
Re-shipping charges may apply, or
Refunds (if approved) will be processed after deducting shipping costs.
8. Address Accuracy
Customers are responsible for providing accurate and complete shipping details.
Mykaa Fashion is not responsible for delays or non-delivery due to incorrect or incomplete address information.
9. Damaged or Missing Packages
If you receive a package that is damaged or appears tampered with:
Inform us within 48 hours of delivery
Share clear photos or videos of the package and product
Do not accept visibly tampered packages if possible
After verification, appropriate resolution (replacement or refund) will be provided at the Company’s discretion.
10. Responsibility After Delivery
Once the order is marked as delivered, Mykaa Fashion is not responsible for:
Loss
Theft
Damage after delivery
Customers are advised to ensure someone is available to receive the order safely.
11. Shipping During Sales & Promotions
During sales or promotional periods, order processing and delivery timelines may be longer than usual.
Customers will be informed of any significant delays.
12. Right to Modify Policy
Mykaa Fashion reserves the right to modify, amend, or update this Shipping & Delivery Policy at any time without prior notice. Changes will be effective upon publication on the website.
13. Contact Information
For shipping or delivery-related queries, please contact:
Mykaa Fashion
📍 1st Floor, Kabutarkhana Stand, Chirawa, Jhunjhunu, Rajasthan
📞 +91 96941 67744
📧 info@mykaafashion.com
By placing an order, you confirm that you have read, understood, and agreed to this Shipping & Delivery Policy.
